Number of Services
Top100cu.com ranks credit unions on performance using the 5300 call report data made public at [ NCUA.gov ]
There are 22 different categories that the NCUA collects in their 5300 call report data. For example how do your members access your electronic services? Home banking, Audio response, Wireless Access and many more.
We took the 22 categories, by each credit union, and then ranked them. We totaled the number of E-services offered by each credit union, then sorted them in descending order.
Here are the various categories that we compared with member credit unions.
World Wide Web or Internet / Browser Based
Audio Response / Phone Based
Kiosk
Wireless Internet Access
Automatic Teller Machine (ATM)
Other
Home Banking / PC Based
What financial services do you offer electronically (select all that apply):
Member Application
New Share Account
Share Account Transfers
New Loan
Loan Payments
Bill Payment
Account Balance Inquiry
View Account History
Download Account History
Share Draft Orders
Merchandise Purchase
Electronic Cash
Account Aggregation
Internet Access Services
Electronic Signature/Certification
If you have any questions about the research or the data, please send an email to rory@top100cu.com
